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Scottish Continuity


Tuesday, 4th February 2020

Registration, Exhibition Viewing & Networking from 8.30am | Event Closes 4.45pm 


Holyrood Road, Edinburgh EH8 8AS

We had an amazing day at this year's Resilient Scotland Conference, thanks to our extremely supportive sponsors and exhibitors as well as the wonderful speakers and of course our 250 attendees.  There was a great buzz to the proceedings and we hope you enjoyed it as much as we did.

Our 25th anniversary year attracted 8 sponsors; 17 exhibitors and 12 advertisers.  We sourced simply the best speakers from throughout the UK with a multitude of experience and wealth of knowledge so we hope you all took away as much as we did ourselves.  

We have asked all the speakers to give permission to us uploading their presentations and as soon as this happens they will be posted below, in the programme section

HUGE thanks for all our sponsors - Alert Cascade; Sungard Availability Services; NaCTSO / Highfield; Pulsant, CIR Magazine, Continuity 2 and PlanB Consulting.   Also to the many exhibitors and supporters.  All their details are below so please get in touch with them directly for more information. 

For details about Scottish Continuity including how to join; events happening etc are on the website -



The Scottish Continuity Resilient Scotland Conference is Scotland's leading conference for Business Continuity, Emergency Planning and Resilience professionals.  It provides a welcome opportunity to gain valuable education, training and best practice to assist, organise, prepare, respond and recover form emergencies, crisis and business disruptions.   The conference has been going from strength-to-strength in recent years and Scottish Continuity is now in its 25th year.  

We continue our theme of "Our resilience is your resilience" which will run to 2020.  We have a proven track record of delivering a topical and interesting programme, providing excellent value for money to sponsors, exhibitors and attendees. The programme is currently under development and information will be available on the Scottish Continuity website and via Twitter and Linkedin on a regular basis.

Once again, there will be exhibition stands to visit during registration, coffee and lunch breaks and an opportunity to talk to suppliers.  Sponsorship and marketing opportunities exist for suppliers, educators and government advisory boards to promote their products, services, opportunities and key messages to the attendees.  We are also particularly keen to welcome SME's and can offer generous sponsorship discounts if you have been trading for less than 24 months.  

Resilient Scotland Conference 2020 will afford you the opportunity of hearing about current and relevant industry practices; exposure to new technology and networking with like-minded peers, whilst showing an excellent ROI to your organisations.  Come along and meet the Scottish Continuity team in the Resilience Zone to hear what's happening in the future - network with your peers, make new friends and share experiences.

Scottish Continuity members attend the event Free of charge, non-members are charged £125.

Scottish Continuity is delighted to confirm the following sponsors and supporters



National Counter Terrorism Security Office (NaCTSO)  




Who should attend?

  • Business Continuity / Disaster Recovery / Incident Management professionals
  • IT Resilience professionals
  • Risk Management professionals
  • Scottish & UK Government resilience staff
  • Local Authority Resilience Managers
  • Local Business Directors / Managers
  • Emergency/Crisis Support Organisations
  • SMEs
  • Facilities & Infrastructure professionals
  • Local Authorities
  • Healthcare
  • Emergency services
  • Suppliers to the industry
  • Media  
  • Students

Anybody with an interest in business continuity / resilience planning / disaster recover / incident management


Delegate fees to include full conference attendance; refreshments; buffet lunch and conference materials. 

  • Scottish Continuity Members - free of charge
  • Non-Scottish Continuity Members - £125 (VAT exempt) 

Cancellation Terms Apply - Please note:
SC members booking and not attending will be charged the non-member fee of £125 (VAT exempt) to cover the cost of venue hire, catering etc. An invoice will be sent to you after the event. 
Cancellations will result in an administration charge of £30 (VAT exempt). No refunds will be made after 31st December 2019.  Bookings can be transferred to a colleague - please advise in writing by email.


Our sponsorship packages are flexible and designed to help you meet and influence the people who are going to ensure the growth of your business or their uptake in governmental policy and programmes/advisory/best practices in the future.

  • Sponsorship opportunities (various prices)
  • Exhibition stands =  £350 for a 6' table/space or £650 for a 12' table/ space
  • Leaflet inserts in the delegate packs = £100

Special Offer for New Start Businesses:  A generous discount is available on all exhibition opportunity noted above for all new start businesses operating for less than 24 months.  Please discuss further with the event organiser.

For full details about sponsoring, exhibiting or advertising click here

Please contact - Joyce Borthwick at Crescent Events - telephone: 07388 451610 /

  • Our Dynamic Earth, Holyrood Road, Edinburgh EH8 8AS
  • Please see link about how to travel to Our Dynamic Earth including parking information

We have arranged with the Macdonald Holyrood Hotel, 81 Holyrood Road, Edinburgh EH8 8AU, for a bedroom allocation to be available on Monday 3rd February 2020.  
  • The preferred room rate is £99 including bed and breakfast for single occupancy.  Please contact the hotel directly as follows:
  • Telephone number:  0344 879 9000 (selecting option 2, then option 2)
  • Booking reference number: Crescent Events Block ID 38998238
  • Macdonald Holyrood Hotel websiteLINK
  • Parking at the hotel: limited to 20 spaces / cost of £25 for 24hrs  
Terms & Conditions of the Hotel Apply:
  • Please note: This room rate will be available for booking until 13th January 2020
  • Cancellation terms = 72 hours prior to the date of arrival without charge
  • Please note it is your responsibility to book, guarantee and pay for your own accommodation

Other Accommodation:  for a wide range of accommodation in Edinburgh please visit the VisitScotland website  


See programme here 

9.15am - 9.20am:  WELCOME ADDRESS:  Sandra Riddell, Chair, Scottish Continuity & Event Facilitator / Corporate Business Resilience Global Manager, DXC Technology

9.20am - 9.50am:
CORNAVIRUS, Charlie Maclean-Bristol, Director, PlanB Consulting 

9.50am - 10.30am:  THE MESSAGE & THE MEDIUM:  Jim Preen,  Director, Crisis Management,  YUDU Sentinel

  • When Marshall McLuhan coined the phrase the ‘medium is the message’ in the early sixties it was his contention that a particular medium affects society in which it’s used and not just because of the content or message it delivers. In effect the medium shapes and manipulates the message.  He could only have dreamed of Twitter, LinkedIn and Facebook and all the other social media that pervade our lives today. But he’s right, the forum in which we communicate does influence the message, perhaps more so now than when he was alive.     


11am - 11.45am:  RECOVERY AFTER CRISIS:  Simon Hankins, Head of Security Operations, Parliamentary Security Department, UK Parliament

  • Simon’s presentation surrounds the threats and attacks faced by the Houses of Parliament over recent years. The methodology of the attacks, the impact on personnel and business and how we have been able to respond and recover both short and long term. What we learned and how we have changed as a result and in the face of the ongoing threat.  

    CLICK HERE FOR Simon's Presentation

11.45am - 12.10pm:  YOUNG TALENT PROGRAMMES AND OPERATIONAL RESILIENCE: Lesley Kelly, Business Continuity Executive, Skills Development Scotland & Jennifer Mackenzie, Senior Business Continuity Analyst,  Standard Life Aberdeen

  • Lesley Kelly, Skills Development Scotland  - Skills Development Scotland (SDS) has a well-established Young Talent Programme and I have been fortunate enough to work with and manage a number of young people looking to start their careers through this programme as Graduate Interns.   Lesley will talk about what their Young Talent Programme covers and the challenges we have faced making this work for Business Continuity, Incident Management and now Organisational Resilience. 
  • Jennifer Mackenzie, Standard Life - With a degree in Risk Management and a passion for Business Resilience, Jennifer has worked in the public, private and consultancy sectors implementing Business Continuity Management Programmes, Business Resilience Software and ISO certifications in both small and global businesses. She currently work in the fast paced Financial Services Sector, in an industry leading global asset management company, maintaining the ISO 22301 certification, providing leadership with the effective decision making tools to manage incidents and working on moving towards Operational Resilience. 

    CLICK HERE FOR Lesley & Jennifer's Presentation

12.10pm - 12.40pm:  WOULD YOUR BUSINESS STAY AFLOAT? Russell Pearson, Director, Alert Cascade Limited

  • According to the Met Office, 2019 was Scotland’s second wettest summer on record. Whilst most companies have business continuity plans, how many have a flood plan … and how wide ranging is that plan? As well as being an experienced mass notification service provider, Russell has been involved in major incidents dealing with flash flooding during his time in the police force and with the fire and rescue service. Russell will share examples of customer successes (and failures!) when it comes to keeping their business running during floods, as well as highlighting key points that are often missed from business flood planning. 

    CLICK HERE FOR Russell's Presentation



1.40pm - 2.25pm:  IMPROVING AWARENESS, PREPAREDNESS & RESPONSE TO A TERRORIST ATTACK.   John Frost, Business Continuity Manager, Marks & Spencer

  • The threat posed by global terrorist groups continues to affect organisations that operate in crowded places such as shopping centres, transport hubs, visit attractions and places of worship.   Recent attacks both Nationally & Internationally have again highlighted the need to have incident management and business continuity plans in place i.e. Incident Escalation, Communication, and Invacuation. 
  • John will share examples of where Marks & Spencer have been affected by Terrorist incidents over the last 5 years, offering both tactical and strategic guidance on how organisations can prepare for such events along with how to respond if and when they occur. This will include an update on the latest version of the ACT Online Learning that has now reached 30,000 sign ups and delivered 2 Million modules of training across the UK.  The session will also give an insight into why forming a collaborative partnership between business & law enforcement is absolutely crucial in winning together and will cover the new ACT Counter Terrorism Guidance App that is due for launch to business in March this year.     

2.25pm - 3.10pm:  People over plans…..Building a practical resilience approach:  Steve Parkinson, Head of Operational Resilience, Sky

  • How often do we see detailed plans that are kept in a folder and never see the light of day?  How often do we see plans that are out of date or have never been tested (by the people that matter)?  How often do we see plans that are so prescriptive they can’t cope with the subtleties of a Black Swan event, or so generic they’re not useful for any event at all?
  • Illustrated with examples from real crises he’s been involved in managing, Stephen will talk through an approach that puts people at the centre of the resilience strategy, following a few key principles to provide an engaging, balanced and practical resilience framework. 


3.45pm - 4.30pm:  THE KEY RISKS AROUND IOT, WI-FI AND BLUETOOTH:  Bill Buchanan, Professor, Edinburgh Napier University 

  • While the core of our organisations is often well-protected and well monitored, there are often attacks around the edges of an infrastructure and within mobile devices. This presentation will outline the risks around IoT and mobile devices, and provide practical demonstrations of scanning and around the risks of security vulnerabilities in Wi-fi and Bluetooth networks. 

4.30pm - 4.45pm: 

  • ROUND UP OF THE DAY: Michelle French-Fraser, Board Member, Scottish Continuity / Business Resilience Manager, Standard Life (Phoenix)  
  • WHAT'S NEXT FOR SCOTTISH CONTINUITY & CLOSE OF THE EVENT:  Sandra Riddell, Chair, Scottish Continuity / Corporate Business Resilience Global Manager, DXC Technology  

Return of the “Resilience Zone”........ Pop in for a chat with the Scottish Continuity Board Members and other professionals and network with other delegates on topics such as

  • Business Continuity and Recovery
  • Incident and Crisis Management
  • Disaster Recovery
  • Emergency Messaging
  • The SC membership packages and upcoming events
  • …..And please pick up a complimentary Tunnock’s Teacake 

    Resilience Zone Sponsored by 



Sandra is DXC Technology’s Corporate Business Resilience Global Manager and a board member on the Scottish Continuity Group. She began her IT career 24 years ago as a Software Engineer at GEC Marconi after graduating from Edinburgh’s Napier University. Moving from GEC Marconi to BAE Systems to CSC to DXC Technology, Sandra has worked in software development, infrastructure project management, disaster recovery and now in business resilience. Looking back, she never realised she was so resilient, nor that she would get to play a key role in establishing DXC’s corporate business resilience policy and program in April 2017 and go on to maintain and develop that corporate program. 2 years on, DXC has 134,000 staff across 70 countries with 6000 clients and an ever expanding brief given our digital transformation journey.

In her role as facilitator, she will bring her personality, energy, warmth and knowledge to connect Scottish Continuity Group members with the speakers and their stories and messages.

Twitter:  @scotcontinuity



Jim is crisis management director at YUDU Sentinel where he runs crisis exercises helping clients become conversant with the firm’s crisis communication software while overcoming simulated emergencies. He also presents the company’s webinars and runs crisis communication masterclasses. Prior to that, he was head of media at Crisis Solutions, a crisis management agency. A post he held for fifteen years. In another life he was a journalist working at ABC News where he covered such stories as the Gulf War, the Bosnian conflict and the Concorde crash. He won two Emmys for work. He is also an engaging public speaker and conference host.

Twitter:  @yudusentinel



A risk and resilience professional with over 30 years’ experience of the design and management of strategic, business friendly resilience, security, continuity and risk solutions in public and private sectors.

Experience ranges from: the management of security and the protection of data within the UK’s main business process outsourcer to the financial and government sectors; to the protection of the largest part of the UK’s critical national infrastructure. Additionally, designed and managed the security for Team USA’s High Performance Training Centres during the London 2012 Olympics. Sandra has many peer reviewed publications and 2 patents. Her views are also sought by the international media and Sandra regularly gives TV, radio, magazine and newspaper interviews. Sandra is an accomplished speaker and is often invited to give keynote and after dinner speeches on subjects ranging from the Global Security Threat to Technology Innovation. 

Twitter:    @SungardASUK 


With a background as a highly trained police officer and firearms commander with 24 years’ experience Simon moved to UK Parliament in 2016. Now as the Head of Security Operations I am responsible for the security of one of the world's oldest and iconic Parliaments. Simon's team numbers about 350 who have responsibility for 24/7 security including deployable assets a Security operations centre and a joint operations hub. In his  time at Parliament he has responded to and managed two terrorist attacks, the aftermath of the murder of an MP and the continuous appetite for demonstration and activism. The estate remains a target from those who would do us harm so having the estate open to over a million visitors a year presents significant and ongoing challenges.

  LESLEY KELLY , Business Continuity Executive, Skills Development Scotland

Lesley has worked with SDS for 15 years, working within various departments, including Property & Facilities and Health & Safety, and have been responsible for management and delivery of SDS's Business Continuity Strategy and coordination of incidents at all levels (Gold/Silver/Bronze) for the last 10 years.    Working closely with all Departments on Business Continuity matters we have embraced the shift towards Organisational Resilience over the 12-18 months Lesley now also have responsibility for developing, communicating and coordinating the implementation of the content, focus and activity of SDS’s organisational resilience approach. 


With a degree in Risk Management and a passion for Business Resilience, Jennifer has worked in the public, private and consultancy sectors implementing Business Continuity Management Programmes, Business Resilience Software and ISO certifications in both small and global businesses. She currently works in the fast paced Financial Services Sector, in an industry leading global asset management company, maintaining the ISO 22301 certification, providing leadership with the effective decision making tools to manage incidents and working on moving towards Operational Resilience.

  Russell pearson, director, alert cascade limited

Russell is a technical sales professional, with an emergency services background.  Having experienced major incidents from the "ground level", he is passionate about the delivery of high availability, resilient, communication solutions that allow users to communicate, collaborate and co-ordinate during an emergency or business disruption. 

Russell's 18+ years experience in the business continuity communications sector gives him a unique insight into the needs of customers and the potential solutions available.  With a focus on "real world" solutions, Russell's background helps to drive the company's focus on delivering cost effective scalable solutions that are easy to implement in any sized organisation.

Twitter:  @AlertCascade


John Frost MBCI is responsible for Marks and Spencer Global Business Continuity Programme.   John has also Chaired the RBCA (Retail Business Continuity Association) for the last 5 years, an industry best practise group that regularly hosts industry exercises alongside Government Agencies whilst also promoting best practise and thought leadership.

As part of his ongoing strategic relationship with the National Counter Terrorism Security Office (NaCTSO) John supported the development of the ACT Counter Terrorism Online Learning in 2018 which has now been adopted by circa 28,000 organisations or individuals  and delivered over 2 Million training sessions in its first 20 months. In November 2018 John was commended at New Scotland Yard for his outstanding professionalism, commitment and service to UK Counter Terrorism preparedness.   John strongly believes in Business Resilience “As a service proposition” that collaborates across all risk functions within an organisation, adding everyday value along with effective response to serious incidents or crisis when required. 


Stephen is the Group Head of Operational Resilience at Sky.  After a decade of service in the military he embarked upon a career in resilience which has included resilience roles in the oil and gas sector; international government projects; financial services and latterly media.  He has managed a wide range of crisis responses from cyber-attacks to emergency response; geo-political events to major reputational issues.  Stephen specialises in building and leading enterprise-wide resilience frameworks in any type or size of organisation

Twitter:  @SkyUK



Bill Buchanan is a Professor in the School of Computing at Edinburgh Napier University, a Fellow of the BCS, and a Principal Fellow of the HEA. He was appointed an Officer of the Order of the British Empire (OBE) in the 2017 Birthday Honours for services to cybersecurity. 

He l lives and works in Edinburgh, and is a believer in fairness, justice, and freedom. His social media tagline reflects his strong belief in changing the world for the better: “A Serial Innovator. An Old World Breaker. A New World Creator.” He has a strong belief in the power of education, and in supporting innovation from every angle. Over the years, Bill has developed a deep love of all things related to cryptography, especially in the areas of Zero Knowledge Proof (ZKP), homomorphic encryption, lightweight cryptography, quantum-robust cryptography, and blockchain methods. Bill is a prolific creator of academic and research work, and is now working on books related to Blockchain, Cryptocurrency, and AI and Cybersecurity. 

Over the past few years he has also developed one of the most extensive cryptography sites on the Internet ( His work has included 29 academic books and over 280 academic papers, along with being an editor-in-chief for the Journal of Cyber Security Technology and for a Cybersecurity series of books. Bill’s research has led to three successful spin-out companies, including Zonefox, and he has developed a number of patents. Bill’s work has shown extensive impact, and this was awarded an “Outstanding Contribution to Knowledge Exchange” award at the Scottish Knowledge Exchange awards, and a Cyber Evangelist of the Year award in 2016. Recently his work on Secret Shares received “Innovation of the Year” at the Scottish Knowledge Exchange Awards. 

Bill regularly appears on TV and radio, related to computer security and has given evidence to both the UK and Scottish parliaments. He was also included in the FutureScot “Top 50 Scottish Tech People Who Are Changing The World”.   

Twitter:   @billatnapier


  MICHELLE FRENCH-FRASER, BOARD MEMBER, SCOTTISH CONTINUITY / business resilience manager, standard life (PHOENIX)

In Michelle'scurrent role as Business Resilience Manager, she establishes the strategy, policy, direction and provide the framework for and have oversight of Business Continuity and Incident Management processes for Standard Life.   Michelle joined the Board of Scottish Continuity to deliver education and awareness activities in Scotland with the objective of improving resilience for our members and community. Michelle believes that sharing good practice is integral to our strategy.   


Confirmed exhibitors include:


ALERT CASCADE LIMITED - for organisations who need a resilient way to communicate quickly during a business disruption, Alert Cascade provides modular mass notification tools that are easy to implement, simple to use and can be activated in seconds.  Our solutions focus on delivering features that work in the real world.  We know that Alert Cascade is only as good as your data, so we've made sure that data maintenance is as easy as possible.  We also know you may need to rely on our services during an emergency, so we provide true resilience from start to finish....multiple ways to access your services, multiple communication channels, multiple carriers and multi site hosting. 

Organisation Name: Alert Cascade Limited
Contact:  Emma Lane, Operations Manager
Tel:           01733 785999
Address:  Rutland House, Lynch Wood, Peterborough PE2 6PZ
Twitter:     @AlertCascade 


BELFOR are the world's leading disaster management company.  Recovering thousands of businesses each year form all types of disasters.  Operating 24/7/365, offering a 3 hour response to Red Alert clients, BELFOR provide an emergency response service to ensure that you get the assistance you need, when you need it most.

Organisation Name:  BELFOR
Contact:  Lisa Hesketh, National Account Manager 

Email:      lisa.
Tel:           07717 677520 
Address:  BELFOR House, Trinity Road, Kinsbury Link, Tamworth, Staffordshire B78 2EX


BRITISH RED CROSS (BRC) is a volunteer-led humanitarian organisation, responding to conflicts, natural and individual emergencies, both in the UK and internationally. BRC helps people in crisis, whoever they are. At the core of our ethos is the enablement and empowerment of individuals to mobilise the power of kindness.

Organisation Name:  British Red Cross (BRC)
Contact:  Lesley Clark, Emergency Response Operations Manager
Tel:  07710 386437 / 0131 654 0340
Address:  Westpoint House, 69 North Gyle Terrace, Edinburgh EH12 8JT

CLEARVIEW CONTINUITY - ClearView is a powerful, yet easy to use, software solution which enables organizations of all sizes to effectively manage business continuity. ClearView is a fully integrated package: whether you are developing plans, running exercises, managing incidents, or communicating with employees, you can manage everything quickly and efficiently within ClearView.  

Contact:   Jon Mitchell, Director of Sales, EMEA / APAC Business Development


Tel:            01869 354230

Address:   Astral House, Granville Way, Bicester, Oxfordshire  OX26 4JT


Twitter:     @ClearViewBCM

CMAC GROUP is the leading UK specialist in planning and providing passenger transport and accommodation solutions.  Every day we support businesses move their employees, whether that is a planned exercise or during an emergency. We look after the transport element of your Business Continuity Plan, leaving you to focus on getting back up and running.

Contact:  Josh Bibby, Commercial Support Manager


Tel:            01254 355126

Address:  Globe Centre, St James Square, Accrington BB5 0RE


Twitter:    @CMACgroupUK  

DAISY is delighted to support the Resilient Scotland Conference 2020.  We bring together the latest in technology and service provision to help you achieve your business objectives and realise your potential in today's unpredictable and fast-paced landscape.

Talk to us about your challenges around resilience - cyber threats, data integrity, cloud, availability, business continuity planning - we can help.  Find out how we're working with our customers and building services that help you achieve continuity and resilience at an organisational level.

Find out more: // 

Organisation Name:  Daisy
Contact:   David McGoldrick, Operations & Delivery Manager
Tel:            0344 863 1020
Address:  Daisy House, 4 Lister Way, Hamilton International Technology Park, Blantyre, Glasgow  G72 0FT

Twitter:    @Daisy_Corporate


DATAVITA - We are Scotland’s only purpose-built Tier III datacentre and multi-cloud service provider. We help customers improve business resilience, reduce cost and meet efficiency goals. We do this through our range of innovative hosting, private and public cloud services.

Organisation Name:  DataVita
Contact:  David McKenna, Business Development Manager 
Tel:           07917 701028
Address:  Phoenix House, Phoenix Crescent, Bellshill ML4 3NJ


Twitter:   @DataVita_Tweets 

DXC TECHNOLOGY (CONTINUITY SERVICES) is the world’s leading independent, end-to-end IT services company. Our Continuity Services help you manage your organisation’s business risk and protect your orders, revenue, market share and brand image across three critical areas including Continuity Advisory, Continuity Recovery Services and Continuity Program Management.

Organisation Name: DXC Technology (Continuity Services)
Alex Mitchell, Sales Account Manager
Tel:           +44 5601 091 910

Address:  CSA2, Erskine Ferry Road, Bishopton, Renfrewshire PA7 5PP


Twitter:   @ DXCTechnology

EDGE EQUIPMENT HIRE LIMITED Edge is a dedicated and specialist equipment hirer catering for the needs of the professional damage restorer.  We offer specialist equipment hire, waste services, training and sales from locations throughout the UK.  Ongoing investment in latest technology ensures customers have access to the most efficient, environmentally friendly equipment.

Contact:   George Turnbull, Branch Manager


Tel:            01506 416164

Address:   Unit 3, Eliburn Industrial Park, Appleton Parkway, Livingston  EH54 6GR


F24 is the leading software-as-a-service (SaaS) provider for emergency notification and crisis management for sensitive and critical communications in Europe.  With FACT24, F24 is able to offer a highly innovative solution and help customers all over the world to successfully and efficiently manage incidents, emergencies and critical situations.

Organisation Name:  F24
Contact:   Matthew Davies, Account, Service & Migration Manager
Tel:            01923 432715
Address:  Cardinal Point, Park Road, Rickmansworth, Hertfordshire WD3 1RE
Twitter:    @F24uklimited 


GLASGOW CALEDONIAN UNIVERSITY (GCU) - the MSc & Undergraduate Risk MAnagement programmes at Glasgow Caledonian University (GCU) explore strategic and operational risk within the context of wider organisational resilience.  GCU has over 30 years' risk management teaching and research experience and is a leading UK provider of Risk graduates to all sectors.

Organisation Name: Glasgow Caledonian University (GCU) 
Contact:  Claire MacRae, Senior Lecturer in Risk

Tel:            0141 331 8497
Address:  Cowcaddens Road, Glasgow G4 0BA



NATIONAL COUNTER TERRORISM SECURITY OFFICE (NaCTSO) / HIGHFIELD  - NaCTSO is a multi-agency, police-hosted unit working closely with CPNI and OSCT. In line with the Protect & Prepare strands of Contest, our aim is to make the UK safer from terrorist attacks by raising awareness of the threat and increasing the ability of organisations to react and recover from an attack should one take place.

Organisation Name:  National Counter Terrorism Security Office / Highfield / Marks & Spencer
Contact:     Katherine Bosworth, Business Continuity Manager, Marks & Spencer
Tel:              07590 46 3180
Address:    35 North Wharf Road, Paddington, London  W2 1NW


PAGEONE COMMUNICATIONS LIMITED are pleased to be at the resilient Scotland Conference 2020.  Communication is an essential part of Business Continuity. Make sure your message gets to the right people, at the right time. Come and speak to us about our secure, resilient messaging solutions.   Harness the power of instant communication. 

Organisation Name: PageOne Communications Limited
Contact:   Katy Stoneham, Marketing Manager
Tel:            07710 37794
Address:  12th Floor, GWI, Great West House, Great West Road, Brentford, Middx TW8 9DF
Twitter:      @PageOne_UK   

PLANB CONSULTING is an award-winning international, independent resilience consultancy, specialising in Business Continuity and Crisis Management.  Founded in 2007, PlanB Consulting act as trusted advisors for organisations worldwide, ensuring that their continuity and resilience measures are robust and reliable in the face of disruptions. 

Organisation Name:  PlanB Consulting
Contact:   Roger Broomfield, Sales & Marketing Manager

Tel:            01505 228898
Address:  Business First, Burnbrae Road, Linwood Industrial Estate, Linwood, Paisley  PA3 3FP
Twitter:     @PlanBConsulting 

PULSANT provides a comprehensive suite of business continuity services to ensure your business processes, people and customers can continue to operate in the event of a disruption.  From our 6 workplace recovery sites through to backup and disaster recovery services as well as security solutions and colocation from our 10 UK owned Datacentres, we have you covered.
Organisation Name:  Pulsant Ltd
Contact:    Cairine Chandler, Marketing Campaign Manager
Tel:             0118 365 4844
Address:   Axis House, Maingate, Kingsway North, Team Valley, Gateshead NE11 0NQ

SCOTTISH CONTINUITY was formed in 1995 to enable the free-flow of information on best practice in Business Continuity Management in Scotland.  The organisation is dedicated to
  • acting as an independent forum for benchmarking current Business Continuity practice
  • encouraging and supporting the application of Business Continuity 'best practice' through networking events, conferences and training events
  • encouraging the development and provision of Business Continuity related education, training and development activities within the Scottish training provider community
  • encouraging and supporting conferences, meetings, seminars and social events arranged for the benefit of the membership on a non-profit basis

Organisation Name:  Scottish Continuity 

Contact:   Scottish Continuity Secretary



Twitter:   @scotcontinuity

SCOTTISH GOVERNMENT CYBER RESILIENCE UNIT are committed to helping Scotland's people, businesses and public sector to improve their cyber resilience; their ability to use technology securely, and to respond to and prevent cyber crime. 

Organisation Name: Scottish Government Cyber Resilience Unit
Contact:   Daniel Waddell, Stakeholder Engagement, Communications & Events Lead
Tel:            0131 244 2116
Address:   St Andrew's House, 2 Regent Road, Edinburgh EH1 3DG
Twitter:    @CyberResScot  

SUNGARD AVAILABILITY SERVICES (SUNGARD AS) helps businesses ensure their IT and infrastructure are resilient and recoverable. Our approach to data protection and recovery prepares you for disruptive or disastrous events by spanning the people, processes and technology involved in everyday business operation.

Organisation Name: Sungard Availability Services (Sungard AS)


Tel:          0800 143 413

Address: Unit 8, Heathrow Corporate Park, Green Lane, Hounslow, Middlesex  TW4 6WR


Twitter:    @SungardASUK 



Recent feedback: 

Russell Pearson, Alert Cascade (Platinum Sponsor) said....

“A really good mixed audience. We made some new connections with potential new customers, and also had the

opportunity to meet up face to face with existing customers.

We also had the opportunity to re-connect with old contacts who have moved on to new roles”

“ the sponsorship provided value for money and that was the level of investment that we like to make for events/conferences”


the Resilience Zone was a very good idea, great for networking among conference attendees”

"our presence was extremely useful as we were able to meet with and reinforce our relationships with existing customers as well as meet new prospects”


Joyce Borthwick, Crescent Events Limited

Tel: 07388 451610 | Email:

Sustaining a Resilient Community

Scottish Continuity

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